QuickCoach Help

The Client Experience

See exactly what your clients see, from their welcome email to submitting a plan, so you can support them. · 7 articles

How clients install your app Your client app installs straight from the browser, no App Store needed. Step-by-step install for iPhone and Android, plus fixes when the prompt won't appear. The welcome email your clients get When you send a client their account, QuickCoach delivers a welcome email with a Get Started button and their personal link. Here's what clients see inside. How clients see their plans Clients see plans on a what-comes-next basis: Next Plan, Pending Plans and Previous Plans. How their home page works, skipping, and the map to your coach tabs. What clients see inside a plan Walk through a plan the way your clients see it, from the home button and print option to the plan notes you write in the builder. How clients see and complete tasks How tasks work on the client side: ticking them off, recording results, checking history, and opening your videos and audio notes. How clients submit a plan and leave feedback When a client finishes a plan they submit it, then choose whether to leave feedback. Here's the whole flow, from Submit Plan through the post-plan survey. Client notifications: push alerts and the Notification Center How clients use the Notification Center and push alerts: opening the inbox, marking messages read, enabling push, device requirements and quick fixes.