Managing your Pro subscription
Pro billing is self-serve through a secure Stripe portal. Check your renewal date, update your card, download receipts, cancel, or switch to annual billing.
If you're a QuickCoach Pro member, you manage your own subscription. There's no need to email anyone to change a card or cancel. Everything happens in a portal run by Stripe.
Note: QuickCoach's features and screen layouts may change over time, but the core workflow stays the same.
Open the billing portal
Open your account settings and choose Manage Subscription. You'll be taken to a secure Stripe portal tied to your account.
What you can do in the portal
- Check your renewal date to see when your next payment is due.
- Update your payment information if your card has changed or is about to expire.
- Download receipts for accounting and tax purposes.
- Cancel your subscription.
Important: Keep your payment details current. A failed renewal can end with your client app being deactivated, and that's an awkward conversation to have mid-programme.
Downgrading to Free with more than 20 clients? You'll need to bring your workspace down to 20 or fewer clients, or stay on Pro. Inactive client data stays preserved, and access and reactivation come back as soon as Pro resumes. See active and inactive clients, and the plan limits.
Switch to annual billing
Pro comes in two billing flavours: $39 per month on monthly billing, or $390 per year up front. Annual works out at $32.50 per month, saving you $78 a year, two months' worth, compared with paying monthly.
- Open your account settings and go to your plan.
- Choose annual billing.
- Your subscription moves to the yearly rate.
Billing changes take effect at the end of your current billing period. On monthly billing, that means the switch to annual applies from your next renewal. Once you're on annual, you can't swap mid-term; any change waits until the year is up.
Nothing about the product changes with the billing period. Same features, same unlimited clients, same add-on availability. The only difference is what your card is charged and when. If you're still deciding whether Pro is right for you at all, run a month or two on monthly billing first. Switching to annual once you're settled is straightforward.
Card security
QuickCoach does not store any credit card information. The subscription management section is operated by Stripe through their secure portal, so your card details stay with Stripe.
The plans and pricing overview covers what each plan and add-on costs, and the Pro guide walks through everything the subscription includes.